Refund Policy

Refund Policy – Revivand

At Revivand, we’re confident you’ll love your beauty device — but if something isn’t right, we’re here to help.

🔁 Refund Eligibility

You can request a refund within 14 days of receiving your order if:

• The item is unused and in its original packaging

• It is returned in resellable condition

• You have proof of purchase (order number or confirmation email)

⚠️ Non-Refundable Situations

• Products that show signs of use or damage not caused by shipping

• Items returned without prior approval

• Orders beyond the 14-day return window

🚚 Return Shipping

Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.
Please contact us before returning any items.

💳 Refund Process

Once we receive and inspect your return, your refund will be processed to the original payment method within 3–7 business days.
You’ll receive an email confirmation once your refund is issued.

📩 Need Help?
For return approval or refund questions, contact our support team at support@revivand.com — we’re always here to assist you